by stuarts-admin | Aug 30, 2018 | Volvo Dealers, Volvo Garage, Volvo Repairs
Stuarts Volvo Dealership Exeter
Whether you are choosing a new Volvo truck or bus for your business, or you’re bringing your vehicle in for a routine service with our qualified mechanics, at Stuarts we want to make sure that you have the best dealership experience possible.
As the sole authorised Volvo Truck & Bus dealership in the entire West Country, customer satisfaction is very important to us.
So, with the help of our long-term partners Volvo UK, we have been giving our sites in Exeter and Plymouth a stylish new look.
What’s new?
Well, at our Exeter dealership, we have completely re-vamped the entire site with a Scandinavian style – nothing has been left untouched.
First off, you’ll be welcomed warmly by staff in our newly redecorated reception area. From there you can peruse our selection of the newest and best commercial vehicles that Volvo has to offer, or if your coach or lorry is being taken care of by our technicians in the garage, you can relax in supreme comfort in our newly refurnished and styled waiting room.
We know that no one enjoys waiting and that services can be time-consuming, but we will try our utmost to make your experience as enjoyable as possible.
On the outside, our new Volvo signage and flags are displayed proudly and we’re happy to be affiliated with the brand and their legacy of quality and reliability.
And Exeter is just the beginning, as our Plymouth dealership is set to be our next site that receives a fresh coat of paint. Soon, the standard of our décor will be in line with the high standards of dealership experience and services that won us the accolade of Volvo Trucks Dealer of The Year 2017.
So, for all of your Volvo commercial vehicle requirements in the South West, why not give us a visit?
by stuarts-admin | Jul 30, 2018 | Skip Hire exeter, Volvo Dealers
Great news at EMS!
We are proud to announce a new arrival!
We have recently welcomed a brand-new truck, the Volvo FL, to our skip hire fleet.
The Volvo FL is a medium-duty, small truck, which has been fitted with Webb skip-loading gear.
This agile and dependable truck is ideal for making deliveries and collections within busy urban areas, where traffic and development can create challenges for waste management equipment provision.
If you need our skip loading services, location is no issue. Whether you’re situated in a busy built-up city sprawl or a quieter more accessible rural area, at EMS we can help you.
Great Customer Service
Here at EMS, we are continually striving to expand our services and grow our fleet so that we can provide a wide range of options to meet customers’ needs. Flexible equipment options mean that we can be flexible in our provision.
We aim always to deliver a first-class service. We do not like to leave any of our customers disappointed, and we are all – from our top directors to our operators – committed to achieving a 100% customer satisfaction rate.
Our new Volvo FL will help us meet this pledge, enabling us to reach more clients with minimum fuss.
Our family-run Exeter-based business provides services including waste management, commercial waste, scrap metal, recycling, asbestos collection and green waste.
Find out more about how we can help you on our about page.
About
Any questions?
Contact EMS today to learn more about the range of skip hire, recycling and waste removal services we can offer at unbeatable prices.
Our friendly customer service team are ready to talk you through the available options, with no obligation.
Whatever your waste management needs, we are confident that we have the solution at a price that is right for you.
Visit our contact page to get in touch.
by stuarts-admin | Mar 31, 2018 | Volvo Dealers, Volvo Garage, Volvo Repairs
Stuarts Volvo: Supplying local businesses
No matter what your commercial needs when it comes to the supply of trucks in the West Country area, here at Stuarts Volvo we offer exemplary service, and leave our customers with a positive experience.
Thanks to our experience in the industry, we’ve developed fantastic, lasting relationships with our customers, many of whom are successful local businesses that we’ve seen grow to be bigger and better than ever before.
No one knows local business like we do
So, why should you choose us when it comes to purchasing your next truck?
If you’re looking for a brand who knows the local business, and what works for their customers, then we’re the best choice.
In fact, even the vehicles we sell, such as the seven new Volvo FH 460 Tag Axles we’ve just had delivered to clients Maen Karne, the Southwest’s leading Bulk Bag and Loose Aggregate Supplier, are designed with our individual customers in mind.
Customised to meet our customers’ needs
Not only will these new vehicles be fully covered and maintained by Stuarts Truck and Bus as part of our contract hire agreement, we’ve also ensured that each truck is compatible with the lifestyle and day-to-day requirements of our customers, including a sleeper cab to cope with the height restrictions found in Devon and Cornwall, in combination with a flat floor design which Maen Karne’s drivers love.
In addition, each truck has been specified to include hardwearing, steel front bumpers and enhanced traction – making them viable for use with site work, and providing the versatility that any modern business needs.
The customer comes first
At Stuarts Volvo, our primary objective is ensuring our products are the best they can be for our customers – and through over 30 years of experience in the industry covering the south-west, we can help to provide our customers with exactly what they need: a reliable and versatile truck and a great service to go with it.
Maen Karne is just one example of customers we’ve worked with to develop a custom, perfectly fitting Volva truck experience.
Our customer’s requirements are always our first consideration, and that’s what makes us so good at what we do.
Looking for a new truck for your business? Contact us today to discuss how we can help you.
by stuarts-admin | Jan 29, 2018 | Volvo Dealers, Volvo Garage
Stuarts are Volvo Truck Dealer of the Year 2018
We at Stuarts Truck & Bus are the proud winners of the 2018 Volvo Truck Dealer of the Year award, serving the West Country as the region’s only authorised dealer for Volvo trucks.
We couple the sale of our vehicles with the provision of service and repair to all other makes, including trailers, as we aim to provide the same great service to all across the region.
Having been partnered with Volvo for over 30 years, we’ve expanded operations from our depot in Exeter to bases in Plymouth and Redruth allowing us to cover the entire south-west. Our new depot is now open in Roche as our business continues to grow. Replacing the depot in Redruth this larger, highly equipped site will serve the customers of Cornwall and surrounding areas with the same level of professionalism our customers have come to expect from Stuarts.
Family business
The Stuarts family have been running the business since the early 1940s when Mr Alf Stuart bought his first second-hand truck for transporting cattle.
Today, after many developments, the company remains in Stuart hands and we’ve expanded our remit to expand the cattle farming, agricultural contracting, inert Landfill, recycling and skip Hire, as well as the purchase and letting of business units and much more in the pipeline.
We continue to provide an excellent service to Devon and Cornwall in the various services that we provide, with our operation as a truck and bus dealership now earning national plaudits.
Being committed to providing businesses in the area with quality trucks pays dividends and it’s testament to the hard work carried out by the team at Stuarts that recognition should come as the premier Volvo truck supplier of 2018.
We look forward to another successful year of continuing to give the West Country excellent service in sales and repair, alongside our many other ventures.
Happy Customers are the key!
Here at Stuart’s we place the highest value on long-term customer satisfaction and believe that building strong relationships over a period of time is the best way to do business.
We’re delighted to have been recognised as Volvo’s best truck dealers and look forward to continuing giving our customers the fantastic service that helped us win this award.
For further information about any of our services call to speak one of our friendly team who are always on hand to help.
by stuarts-admin | Nov 1, 2017 | Volvo Dealers, Volvo Garage, Volvo Repairs
South West-based Volvo trucks dealership, Stuarts Truck & Bus has opened a new Dealerpoint near Roche in Cornwall.
The recently redeveloped seven-acre site is adjacent to the main A30 expressway at Victoria Business Park and represents a six-figure investment for the company, which covers the entire Devon and Cornwall peninsula with their other established Volvo Dealerpoints in Exeter and Plymouth.
Stuarts Truck & Bus opened the Victoria Dealerpoint on 16th October 2017 when its former site in Redruth was closed.
The new facility offers greatly increased space and includes an eight bay, drive-through workshop neighbouring a fully stocked parts department.
An integral office block contains both the workshop and parts reception desks, in addition to a driver waiting area and welfare facilities.
Justin Fisher and Martin Williams, Sales Directors at Stuarts Truck & Bus, will provide new and used Volvo truck sales for the area.
“Our new Victoria site strengthens our commitment to existing and new Volvo truck and bus customers in Cornwall,” reports Ryan Stuart, Operations Director at Stuarts Truck & Bus, adding “We are scheduled to have an Authorised Testing facility (MOT) bay open soon and the feedback from the local community has been extremely positive. People are pleased to see investment in the Cornish economy.”
Depot manager, Chris Knowd heads up the team at Victoria Dealerpoint, which offers a full Volvo service facility that includes a tachograph centre, Volvo Action Service 24-hour breakdown cover and pre-MOT checking, including roller brake testing. The well-equipped workshop also includes two full length inspection pits and vehicle hoists.
“The new Victoria Dealerpoint offers us a much increased capacity in addition to a more convenient location. Most of our customer base will literally pass the door when using the A30. At present our opening hours are day-shift based, but our intention is to move to 7am to 11pm, Monday to Friday and Saturday mornings as soon as possible,” declares Ryan Stuart.
In 2004 Stuarts took over the Volvo Dealerships at Saltash and Redruth followed by the start of new and used Volvo truck sales in 2013, after decades of operating a service and repair franchise.
“Those additional properties and the start of truck sales really changed the way we did business,” recalls Ryan Stuart. “We are now pushing towards 30 per cent market share for Volvo Trucks in Devon and Cornwall and our goal is continue and grow our position as the strongest truck dealership representation in South West England.”
by stuarts-admin | Sep 28, 2017 | Volvo Dealers, Volvo Garage, Volvo Repairs
New Volvo Depot
We are excited to announce the opening of our new depot at Victoria Business Park, Roche, Cornwall. This new facility will supply Volvo commercial vehicles, parts and servicing across the South West.
New Roche Depot
Here at Stuarts we have a long history in transportation. Our relationship with Volvo stretches as far back as 1968 when we operated our first Volvo F88. Then in 1977 we became the official Volvo truck dealer for Devon, and eventually including Cornwall.
As Devon and Cornwall’s only authorised dealer for Volvo trucks and buses, we strive to improve our coverage to ensure we are within easy reach of our customers. We are continuously looking for new ways to strengthen our service.
Although the Redruth depot will be closing, the new facility will enhance our network of depots, which includes facilities in Exeter and Plymouth. Stuarts will continue to serve the whole of the West Country right down to Lands End.
New Depot Interior
The new depot will provide major upgrades to the Stuart’s network.
The Victoria facility will be capable of servicing and repairing all makes of vehicle, plus of course Volvo trucks and buses. Including air conditioning and wheel alignment.
To complete the depot offering there is a useful onsite ATF/MOT centre.
The depot, which is opening very soon will be located at:
New Roche Depot
Victoria Business Park
Roche
Cornwall
PL26 8LQ
01726 839171
Although we continue to expand, we are still a family owned and run business. We pride ourselves on our local connections and work to improve the service and facilities we provide to all owners of Volvo commercial vehicles across the south west.
The opening date is still to be confirmed, planned for early to mid-October. If you have any questions or would like some more information about our exciting expansion, please contact us.
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